Shipping & Returns Policy

Shipping & Returns Policy

Shipping Information

Thank you for choosing us! We're thrilled to serve you, and we want to make sure your experience is smooth and stress-free. Here's everything you need to know:

• Processing Time:
  All orders are carefully packed and processed within 1–3 business days.

• Shipping Duration:
  We offer FREE worldwide shipping. Estimated delivery time is:

  5 to 20 business days, depending on your location.

• Tracking Your Order:
  As soon as your order ships, you’ll receive a tracking link via email to follow every step of the journey.
   Your package is in good hands — we’re tracking it, too!

• Delays?
  During peak seasons or customs checks, slight delays may happen. We understand how excited you are, and we’re always here to provide updates.

Easy Returns & Hassle-Free Refunds

We totally get it — sometimes things just don’t work out. No worries! 

• Return Timeframe:
  You may return eligible items within 14 days of delivery.

• Conditions:

  • Item must be unused and in original condition.

  • Original packaging should be intact.

  • A proof of purchase (order number) is required.

• What can’t be returned?

  • Personalized items or personal care products (for hygiene reasons).

  • Final sale items or clearance stock.

• Refund Process:

  • Once we receive and inspect your item, we’ll issue a full refund to your original payment method.

  • This may take 5–10 business days after approval.

Need Help or Have Questions?

We’re just an email away!
If you have any concerns about your order, tracking, returns, or anything else — reach out to us at support@reachyads.com .
We respond quickly and always aim to solve any issue with care 

 Final Note

Our mission is to bring you unique, high-quality products from around the world.
That’s why shipping might take a bit longer — but every product is worth the wait.
We’re with you all the way until your order arrives safely to your door